Legal
Terms of service
Effective 13 November 2026 · applies to every Nsidoo account.
These terms are the agreement between you and Nsidoo. By creating an account or using the platform you accept them, along with our community guidelines.
1. Your account
You need an account to publish, comment, follow or buy. Keep your login secure and tell us straight away if you think someone else has it. One account per person, and the details you give us must be accurate.
2. What you can publish
Publish what you own or have permission to use, including music and footage. We remove content that breaks copyright, our community standards, or the law. You keep ownership of your work and grant us a licence to host, transcode and promote it while it is published.
3. Community standards
No harassment, hate speech, threats, graphic violence, sexual content involving minors, or impersonation. Live chat is part of the show: the same standards apply there. Breaking these rules can mean removed content, a limited account, or a closed account.
4. Money
Merch, memberships and tips are processed on our secured card checkout in the currency shown at payment. Memberships renew automatically until cancelled; cancelling stops the next renewal and access runs to the end of the paid period. Creators set their own prices and perks, and handle shipping of their own merch.
5. Refunds and disputes
Tips are non-refundable. Charge disputes, refunds and payouts are handled on the payment provider's records — see All Payments and Payouts in the payments dashboard. Tell the team through the Support Center if something looks wrong.
6. Your data
We store the account details you give us and how you use the platform, so we can run the service and keep it safe. We do not sell personal data. Control visibility and sharing in privacy controls, and request a copy or deletion from the Support Center.
7. Availability and liability
The service is provided as it is. We work to keep it online but cannot promise uninterrupted access. To the extent the law allows, our liability is limited to the amount you paid for the service giving rise to the claim.
8. Changes
We may update these terms as the platform changes. Material changes are announced in the app before they take effect. Continuing to use Nsidoo after that means you accept the updated terms.