Legal
Terms & policies
Last updated 13 November 2026.
Service terms
Nsidoo is a platform for publishing and watching video, live streams, shorts and posts. By using it you agree to these terms, which form a contract between you and Nsidoo.
You need an account to publish, comment, follow a creator or buy a membership. You are responsible for keeping your login details secure and for everything done through your account.
We may change or retire features. Where a change materially affects paid access, we will give reasonable notice before it takes effect.
- · You must be old enough to form a binding contract where you live.
- · One person, one account. Don't create accounts to get around a suspension.
- · We can suspend or close an account that breaks these terms or our community guidelines.
Privacy policy
We collect the details you give us when you sign up — your email address, display name and profile details — plus what you do on the platform: what you publish, watch, follow and buy.
Payment card details are handled by our payment provider on its own hosted checkout. Nsidoo never stores card numbers.
We use your data to run the service, to show you relevant content and creators, and to keep the platform safe. We do not sell your personal data.
- · You can edit your profile and notification preferences at any time in Settings.
- · Deleting a piece of content removes it from the platform; records of transactions are kept for accounting.
- · To request a copy or deletion of your personal data, contact the team from the Support Center.
Purchases, memberships and payouts
Merch and creator memberships are sold through our secured card checkout, which processes the payment and pays creators out to their verified bank account.
A membership renews automatically at the cadence shown at checkout until you cancel. Cancelling stops the next renewal and leaves access in place to the end of the period you paid for.
Prices, perks and availability are set by the creator selling the item.
- · Tips are one-off payments and are not refundable.
- · Nsidoo deducts a 10% platform fee from creator earnings, including merch, memberships, gifts, tips and ad rewards, automatically at the moment of each transaction.
- · Digital access is granted only after the payment provider confirms the charge.
- · Charge queries and refunds are handled in the payments dashboard under All Payments.
Your content and licence
You keep ownership of what you publish. You grant Nsidoo a non-exclusive licence to host, transcode, display and promote it on the platform for as long as it is published.
You must have the rights to everything you upload, including music and footage you didn't shoot yourself.
We remove content that infringes copyright when we receive a valid report.
Liability and disputes
The service is provided as it is. We work hard to keep it available but we cannot promise uninterrupted access.
To the extent the law allows, Nsidoo's liability for any claim is limited to the amount you paid for the service giving rise to it.
These terms are governed by the laws of England and Wales, and disputes are heard in its courts.